Between the bot, the billing, and the lawsuit — there are good reasons to look elsewhere. We compared 13 AI meeting note tools on privacy, accuracy, pricing, and features.
OtterPilot joins every call as a visible participant. Clients notice. Candidates clam up. Partners ask questions. The bot changes the dynamic of every conversation it touches.
Users report extreme difficulty canceling Otter subscriptions, with some contacting their credit card company directly. The free plan cuts off at 30 minutes mid-meeting.
A class-action lawsuit (Aug 2025) alleges ECPA, CFAA, and CIPA violations. Otter uses recordings to train ASR models and auto-sends transcripts to calendar invitees.
The only AI meeting tool that tracks specific commitments — not just action items — with persistent voice ID and on-device recording. Works on phone, smartwatch, and desktop for both virtual and in-person meetings.
Granola captures system audio from virtual meetings on desktop without joining as a bot. Clean interface, decent summaries. But it has significant limitations that keep it from being a complete solution.
Fathom offers a strong free plan with unlimited recording and AI summaries for Zoom, Teams, and Meet. The bot joins as a visible participant but is less intrusive than Otter or Fireflies.
Fireflies has extensive features including CRM integrations and conversation intelligence. But the hidden AI credit system and aggressive auto-joining behavior have earned it bans from universities.
tl;dv offers recording and transcription for Google Meet and Zoom with a clean interface. Good for clipping meeting highlights, but the free plan limits exports significantly.
Recall.ai provides meeting bot infrastructure as an API for developers to build their own meeting recording products. Not a consumer tool — it's the plumbing behind other products.
Krisp started as AI noise cancellation and added meeting notes as a secondary feature. The noise cancellation is excellent; the notes are basic.
Tactiq runs as a Chrome extension that captures meeting transcripts from Google Meet, Zoom (web), and MS Teams. Lightweight approach but limited to browser-based meetings.
Avoma targets enterprise revenue teams with conversation intelligence, coaching, and CRM integration. Full-featured but priced accordingly.
Sonnet is a newer AI meeting notes tool focused on simplicity. Clean interface but still building out its feature set.
MeetGeek offers meeting recording, transcription, and summaries with integrations for popular platforms. Solid mid-range option but relies on a meeting bot.
Supernormal provides straightforward meeting transcription and summaries. No-frills approach that does the basics without advanced features.
Plaud offers a dedicated hardware recording device with AI transcription. Good for in-person meetings but requires carrying an additional device.
| Tool | No Bot | In-Person | Commitments | Voice ID | Mobile |
|---|---|---|---|---|---|
| Keptivo | ✓ | ✓ | ✓ | ✓ | ✓ |
| Granola | ✓ | ✗ | ✗ | ✗ | ✗ |
| Fathom | ✗ | ✗ | ✗ | ✗ | ✗ |
| Fireflies | ✗ | ✗ | ✗ | ✗ | ✓ |
| tl;dv | ✗ | ✗ | ✗ | ✗ | ✗ |
| Krisp | ✓ | ✗ | ✗ | ✗ | ✗ |
| Tactiq | ✓ | ✗ | ✗ | ✗ | ✗ |
| Plaud | ✓ | ✓ | ✗ | ✗ | ✗ |
Keptivo offers full access during beta at no cost and no credit card required. Fathom also has a generous free tier for virtual meetings, though it uses a visible meeting bot. Granola offers 25 free meetings total (not monthly). For a truly free, full-featured option, Keptivo is the strongest choice right now.
Keptivo, Granola, and Krisp all work without a bot joining your calls. Among these, Keptivo is the only one that also supports in-person meetings and has persistent voice ID across conversations.
Most AI meeting tools are designed for virtual calls only. Keptivo is the primary option that works for in-person meetings — recording from your phone or smartwatch. Plaud offers a hardware device option but requires separate hardware. No other tool on this list supports in-person capture natively.
For teams that need shared accountability, Keptivo is the best fit because it tracks commitments — who promised what and when. For enterprise teams focused on CRM integration and call analytics, Avoma or Fireflies may be better fits, though both use meeting bots.
The main reasons users switch from Otter: the visible meeting bot that alerts participants, difficulty canceling subscriptions, free plan cutting off at 30 minutes, Otter using recordings to train AI, auto-sharing transcripts with all calendar invitees, and a class-action lawsuit filed in August 2025 over recording consent.
Join the waitlist for early access to Keptivo.
Free during beta. No credit card required.